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Delivery Policy

 Orders are dispatched worldwide from our warehouse based in the UK. We ship to all countries across the globe, and have highly trained staff who will ensure your order is with you as quickly as possible.

 

PRE-ORDER INFORMATION

At Box we are always listening to feedback from our loyal customers, and bringing out new styles and ranges based on your requests. Coming up to the Christmas period, we are releasing various new stylish and sexy products that are perfect for you or a loved one.

 

As the items are guaranteed to sell fast, the new products are on pre-order. Here is some important information;

  • All orders containing pre-order will be dispatched no later than December 3rd. We are hoping the date will be much sooner than this.
  • If you have ordered an in stock item and a pre-order item, both will be dispatched together once the latter is available.
  • ALL pre-order orders are guaranteed to arrive in time for Christmas!

Standard Shipping - $8 and above depending on your country zone.

COMPLETELY FREE if you spend above $150.


Orders are dispatched with Royal Mail’s Tracked or Priority services. They are renowned for their speedy delivery, and orders will typically take 5-9 working days to arrive. All orders up until 15:00 GMT are packed and dispatched same day.

This means that your order may already be on the way to you before you’ve even woke up!

 

However, we have to note that on very rare occasions, an order may arrive a day or so late. This can be caused by issues such as inspection checks by customs, or weather events.

 

Please don’t worry. You will not be charged for any additional custom charges or tax duties. We must stress that this slight delay is very uncommon, and most orders will arrive within the given time frame.


NB - We have to allow up to 30 working days for an order to arrive. Only after this time has passed can Box Menswear take further action.


If you would like to track your order at any time, you can do so using our new Facebook Messenger service. CLICK HERE to see the latest update - https://m.me/boxmenswear?ref=track-package


PUBLIC HOLIDAYS - 2019

Although we have staff constantly working around the clock to get your order to you as quickly as possible, there are a few public holidays in which the postal services will be closed.

 Deliveries will not be made on the following days: 

Wednesday 25th December (Christmas Day)

Thursday 26th December (Boxing Day)

Wednesday 1st January (New Years Day)


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